Gaming is for fun – not a solution to life's problems. Jaya Com believes responsible gaming isn't just a policy; it's a commitment we make to every one of our members.
Jaya ComAt Jaya Com, we believe gaming should be a source of enjoyment – a way to unwind and have fun. But when it starts to feel out of control, it stops being fun and becomes a problem.
Many people in Bangladesh feel uncomfortable talking about online gaming. But the truth is — acknowledging a problem is the first step toward solving it. Jaya Com's responsible gaming program isn't hidden — it's a core part of what our platform stands for.
We want every member to enjoy gaming in a healthy way — within a set budget and with peace of mind. On this page, we've brought together all the tools, guidance, and support you need to help you Responsible Gamingwill help you with.
We offer a range of effective tools to help you stay in control of your gaming experience. All of these can be activated at any time from your account settings.
Set a daily, weekly, or monthly deposit limit. Once configured, you won't be able to deposit beyond that amount — and even you won't be able to change it before the set period is up.
Your session will automatically end once your losses reach a set amount. This tool protects you from sustained heavy losses and helps you stay within your budget.
Set a maximum time limit for each gaming session. When the time is up, you'll receive a notification and the session will end automatically – keeping you in full control of how long you play.
Take a voluntary break ranging from 72 hours to 30 days. All gaming on your account will be completely suspended during this time. It's the best way to step back, clear your head, and return refreshed.
Close your account for anywhere between 6 months and 5 years, or permanently. Once activated, your account cannot be recovered during that period. This is the most effective step for serious cases.
Stop receiving bonus offers and promotional messages. These kinds of offers can sometimes encourage more gaming – so you have the option to turn them off completely.
All the tools above are available in your Jaya Com You can manage this easily from the "Settings → Responsible Gaming" section of your account. If you need help, reach out to us at support@jayacom.biz.
Responsible GamingThe first step is staying aware of your own situation. If you notice any of the signs below, seek help right away.
If you feel like you need to take a step back from gaming, Jaya Com Respects your decision and supports you through it. The self-exclusion process is straightforward and takes effect immediately.
| Duration | Details |
|---|---|
| 72 Hours | Take a Break – Clear Your Head |
| 1 Week | Short-Term Break |
| 1 Month | To reassess yourself |
| 3 Months | For a Longer Break |
| 6 Months | For Severe Addiction |
| 1 Year | Long-Term Solution |
| Permanent | Permanent Closure — Cannot Be Reversed |
Once self-exclusion is active, your account cannot be reinstated before the set period ends. Please think it through carefully before proceeding.
Jaya Com's services are exclusively for adults (18+). We verify every member's age through our KYC process. Anyone found to have registered with false information will have their account closed immediately.
If parents suspect their child Jaya Com or any other online gaming site, please contact us immediately.
Use parental control software on your computer or mobile device to manage your child's online activity. It's the most effective way to keep your family safe.
If you suspect a family member is struggling with a gaming addiction, approach them with empathy rather than anger or argument.
We don't just talk about responsible gaming – we actively put it into practice.
KYC verification is mandatory for all members. Account registration is strictly not available to anyone under 18.
Deposit limits, session time, loss limits — set them all yourself. Jaya Com supports every decision you make.
Our dedicated responsible gaming team is available around the clock. Reach us via live chat or email whenever you need support.
Your full gaming history and spending reports are available in your account — a useful way to assess your own habits.
Our customer support team is specially trained in responsible gaming to make sure you get the right help when you need it.
There's no shame in speaking up. Every request we receive is handled with complete confidentiality and genuine compassion.
Gaming at Jaya Com is about more than winning – it's about safe, enjoyable entertainment. Register today and make use of our responsible gaming tools.
For adults 18+ only. Never use gaming as a source of income.